Privacy Policy
Privacy Policy
Qatar Pharma for Pharmaceutical Industries is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.qatarpharma.com.
Information Collection
- Personal Information: We collect personal information such as your name, email address, phone number, and shipping address when you place an order or contact us.
- Non-Personal Information: We collect non-personal information such as your browser type, operating system, and the pages you visit on our website.
Use of Information
- To Provide Services: We use your personal information to process orders, provide customer support, and communicate with you.
- Marketing: With your consent, we may send you promotional materials and updates about our products and services.
- Improvement: We use non-personal information to improve our website's functionality and user experience.
Information Sharing
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
Data Security
We implement various security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to the processing of your data and withdraw your consent at any time.
Terms and Conditions for Sales
General
These terms and conditions ("Terms") apply to all sales of products by Qatar Pharma for Pharmaceutical Industries through our website www.qatarpharma.com.
Orders
- Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse any order.
- Pricing: All prices are in Qatari Riyal (QAR) and include applicable taxes. Prices are subject to change without notice.
Payment
- Methods: We accept payments via credit card, debit card, and bank transfers.
- Billing: By providing a payment method, you represent that you are authorized to use the payment method.
Shipping and Delivery
- Domestic: We offer standard and express shipping options within Qatar. Shipping costs will be calculated at checkout.
- International: We ship to select international destinations. Customers are responsible for any additional customs duties, taxes, and fees.
Return Policy
- Inside Qatar: Products can be returned within 7 days of delivery if they are in their original condition and packaging. Customers must contact customer service to initiate a return.
- Outside Qatar: International returns are accepted within 14 days of delivery. Return shipping costs are the responsibility of the customer.
Refund Policy
- Eligibility: Refunds will be processed for products returned in accordance with our return policy. Refunds will be issued to the original payment method within 14 business days of receiving the returned product.
- Non-Refundable Items: Custom orders and opened medical supplies are non-refundable.
Customer Responsibilities for Orders outside Qatar
- Customs and Duties: Customers are responsible for any customs duties, taxes, and fees incurred for international shipments.
- Compliance: Customers must ensure that the products comply with their local regulations and import restrictions.
Licenses and Approvals
Qatar Pharma for Pharmaceutical Industries holds all necessary licenses and approvals to operate and sell pharmaceutical products in Qatar. Customers are responsible for obtaining any necessary approvals or licenses required to import our products into their respective countries.
Contact Us
For any questions or concerns about our privacy policy or terms and conditions, please contact us at:
- Email: info@qatarpharma.com
- Phone: +974-44114242
